Information regarding the deletion of your personal data
This page explains how users of the Subsio mobile application can submit requests regarding the deletion of their personal data.
When a data deletion request is created, the following user data is deleted:
Deleted data cannot be recovered.
Users can submit data deletion requests in two different ways:
Within the Subsio application: By following the Settings → Account → Delete Account steps, the account and all associated data can be permanently deleted. This method is the fastest and most automatic way to delete data.
Users who do not have access to the application can submit their data deletion requests via email.
📩 Email Address: info@subsio.tr
The email content must include the following information:
The request will be processed after identity verification is completed.
Data deletion requests are processed within a maximum of 30 days from the receipt of the request. Data that is required to be kept due to legal obligations (if any) is preserved in accordance with the relevant legislation.
User data is stored on Firebase within the scope of infrastructure services. When a data deletion request is approved, the relevant data held in third-party services is also deleted.
For data deletion requests or questions about this process, you can contact us:
📧 Email: info@subsio.tr
